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Empowering businesses by equipping them with a highly specialized team for customer support service, back office work, online store management and more.
DOS Customer Support Service
We are DOS, the largest BPO projects outsourcing company.
DOS is uniquely focused on delivering experience to global brands through technology, analytics and back office resulting in improved end-user experiences. Your competitors, with better customer service, can easily take away your satisfied customers. DOS’s portfolio sections show that we’re the best Outsourcing service provider.
DOS is a leading business outsourcing company in Pakistan. DOS is offering outsourcing service globally from Pakistan.
In today’s competitive business environment, companies cannot be easily providing services that only produce satisfied customers. DOS provides innovative outsourcing solutions that add unmatched value to consumer products and services for end customers.
How We Can Help?
Our customers can rest assured to buy high-quality products and enjoy the unpaid performance of world-renowned brands.
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Why Choose Us
How We Work
The first in the process is introducing you to an onboarding manager. The onboarding manager is there to help you build a customized team with incredible attention to detail including all the processes such as recruiting, training, and launching.
Once the training setup is completed, and you've given the final go ahead. We will be fully committed to you and your needs. Not only the agents, but we will also assign a supervisor to the team to ensure they perform their tasks to perfection.
Once the onboarding manager understands in detail what you require, we select agents to be assigned to you and in special cases, our hiring team starts sourcing and interviewing candidates to create the ultimate team for your business needs.
Once your project is live, we assign a customer success manager to you to ensure that your work keeps improving and flourishing. The manager will also help you in staying up to date with weekly/bi-weekly meetings
We improve together!
While the headhunting is underway, our training team will be in contact with you to have the training documentation and KPIs finalized. Finally, our training team will thoroughly train agents on your project to make sure you get nothing but the best.
All is set, our team will go above and beyond to ensure you can see your business growing. Once that happens, the next thing to do is take it a notch up. Let's increase your team size and get your production levels higher than ever before. Your growth is our success!
World-Class BPO Customer Support Service
DOS BPO’s strategic outsourcing customer service support guarantees the best customer service experience for your clients. By combining the best processes, advanced technology expertise and the best people, we guarantee world-class BPO customer service for your clients while minimizing associated costs.
DOS provides customer support services including Email support, phone support, live chat support and virtual assistant. DOS proceeds to define and highlight the core values of your business. It also helps to identify the factors that sell the most for your products and services. Ultimately, it helps set your business to new heights.
DOS does everything possible to serve you better and increase value to your business by putting all of our efforts. This is reason enough for our clients to keep coming back to us for better business solutions.